Customer Privacy Policy - Effective Date: July 1, 2026

At Lake Norman Floors, we value the trust you place in us when you invite us into your home or business for your flooring needs. Protecting your privacy and the confidentiality of your personal information is one of our highest priorities.

Our Core Promise: Any customer information provided to Lake Norman Floors will only be used to contact you regarding your flooring project, inquiries, or service requests.

1. Information We Collect

In order to provide you with accurate estimates, tailored design consultations, and professional flooring installation services, we may collect basic contact information. This

typically includes your name, phone number, email address, and the physical address of the project site.

2. How We Use Your Information

The information we collect is strictly utilized for the sole purpose of direct and necessary

communication with you. Specifically, your data is used to:

Respond to your initial inquiries and schedule in-home or showroom consultations.

Provide accurate estimates, project proposals, and invoicing.

Coordinate delivery schedules, installation times, and follow-up service at your property.

Ensure your total satisfaction upon the completion of a project.

3. Zero Third-Party Sharing

We believe your data belongs to you. We maintain strict administrative and operational

safeguards to protect your personal information within our internal systems. Lake Norman

Floors will never distribute, trade, sell, or rent your personal information to outside

agencies, advertisers, or unaffiliated third parties under any circumstances.

4. Your Consent

By providing your contact information to Lake Norman Floors, you consent to our use of

that information strictly as outlined in this document. If you have any questions or

concerns about how your data is handled, we encourage